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Cookie Policy

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Information collection and usage

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. Analytics tools we use include Intercom for in-app customer support and email marketing analytics, FullStory for user analytics, and Google Analytics for search engine analytics. If you wish to opt out of any data collection, please send us an email at, or install a browser analytics blocker plug-in (e.g. Ghostery). You can also opt out FullStory directly via this link.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • to track how you use our website
  • to record whether you have seen specific messages we display on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them
  • to record the conversation thread during a live chat with our support team

Last updated: 20th May 2019

Have any questions? Send us an email at or write us at:

Supernotes Education Ltd
Aldgate Tower
2 Leman Street
United Kingdom
E1 8QN

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